Basics
1. Controller
KangarooJackpotLottery Pty Ltd (“we”, “us”) is the controller of your personal information.
- ABN78129476091
- AddressChadstone – The Fashion Capital, 1341 Dandenong Road, Chadstone VIC 3148, Australia
- Email[email protected]
2. Data we collect
- Identity & contact (name, DOB, address, email, phone).
- Verification (KYC/AML documents, age checks, risk flags).
- Account & usage (logins, settings, device data, IP, interactions).
- Payments (masked card/bank details, deposits, withdrawals, winnings).
- Support (chat, email and call records).
- Cookies/analytics as described in the Cookie Policy.
3. How we use data & legal bases
Provide Services
To create accounts, sell tickets, process payments, and deliver winnings.
Safety & Compliance
To perform KYC/AML checks, prevent fraud, and meet regulatory duties.
Improve & Support
To troubleshoot, analyse performance, and respond to your requests.
4. Sharing
- Service providers (payments, identity verification, security, analytics).
- Regulators and law enforcement when legally required.
- Corporate events (e.g., merger) with appropriate safeguards.
5. Security
We use encryption, access controls and monitoring to protect your information. No method of transmission is 100% secure; please keep your credentials safe.
6. Retention
We retain data while your account is active and for as long as required by law (including AML). We then delete or irreversibly de-identify it.
7. Your rights
- Access and correction.
- Erasure/de-identification where permitted.
- Objection to certain processing and marketing controls.
- Complaint to the Office of the Australian Information Commissioner (OAIC).
8. Contact
